Ribbit is an open
platform for communication innovation. Unlike any other phone company,
we give our global community of developers unprecedented access to our
technology through the Ribbit API set, allowing them to innovate at
will–without any prior knowledge of telephony. We believe it's
this community of developers–more than 15,000 and
growing–that will create the next generation of communications
solutions, adding interactive voice and messaging to Websites, online
communities, and software applications. To that end Ribbit freely offers
tools, code, tutorials, forums, how-to videos, and documentation to
continually support its developer community.
Ribbit is also a
software developer and a software-as-a-service provider. Ribbit Mobile
and Ribbit for CRM (Salesforce and Oracle) are examples of commercial
applications built on the Ribbit Platform, aimed at consumers and mobile
business users respectively (and available through telecommunications
carriers as an integrated service). Ribbit offers its platform as a
service to telecommunications carriers through its Bring Your Own
Network (BYON) program, giving carriers a way to quickly take advantage
of shifts in customer demand while increasing incremental revenues.
With voice and data networks starting to merge,
consumers, businesses, software developers, and even traditional
telecommunications carriers are exploring new ways to communicate, and
new ways to manage their multiple communication streams. The challenge
is that the ways in which we most commonly communicate–voice,
text, email, IM–exist in largely separate, "online" and "offline"
worlds today.
Ribbit was created to break down the barriers
between these two worlds, enabling communications to flow freely across
all networks and devices and creating a better informed, more
manageable, and more connected world–while laying the foundation
for a new generation of telephony innovation.
The Ribbit platform enables developers to design, test, deploy, manage and monetize the next generation of software-based telephony services. Developers now have a commercial-grade telephony platform development site where they can develop new applications, move them into production, secure them, and serve them up for billing. Ribbit provides all front-end development tools, the peer community, developer support, as well as the monitoring and management tools you'd expect from Silicon Valley's First Phone Company.
Why would a developer want to add communication features to a website?Ribbit features make sites, projects and communities more effective communication tools by shortening the distance between companies, customers, and community members. By adding voice and other rich communication features to their web sites, companies will increase sales and increase customer satisfaction by making it easier for site visitors to get information, order a product, make a reservation to a restaurant or hotel, or get expertise and/or customer support.
What does it mean to carriers? What does "Bring Your Own Network" mean?Programmable telephony is the next generation of communications. Static services and limited telco-defined communication offerings will soon be a thing of the past. Since the core Ribbit infrastructure was built using telco-industry technical and quality standards, carriers around the world can easily "plug" Ribbit into their networks and gain access -- not only to the benefits of a multi-protocol soft-switch, but also to the 15,000+ Ribbit developers and the next-generation applications they are creating. For web developers, Ribbit provides the global network, but for carriers who already have a network, Ribbit provides rich new capabilities as well as new opportunities for revenue.
Ribbit is a part of BT, how does BYON work? A carrier is selling to other carriers? Ribbit is a stand-alone
subsidiary of BT, and is encouraged to make partnerships and
relationships with global integrators of all types.
BT is
emerging as the first global, programmable phone company, and BYON
enables BT to broaden its global footprint and offerings by providing
the first platform for the development and delivery of new
communications services.
On the Ribbit Platform, pricing is based on use. You
purchase Ribbit services based on your anticipated use of the network,
infrastructure and communication features. Accordingly, pricing is
variable and will have a different total cost for every deployment.
For the first time ever, a developer can simply go to the
Developer Website, estimate their anticipated use, put in a credit card,
and "automatically" purchase the communication features they expect to
use. Feature use will be different for each integration. While some
developers will want to "comms enable" a small business web site, other
developers will use Ribbit for large scale deployments. Ribbit customers
will pay for the services they end up using.
Ribbit Mobile is
currently in beta and is free to use. When we announce the general
availability of the product in Spring 2010, there will be several plans
available based on your usage.
Ribbit CRM pricing begins at $25
a month, per user. Pricing varies by calling, transcription, and feature
packages.
Just take a moment to give us a little information about how we can help, and we will have someone get in touch with you lickety split.